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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paige Gillespie

January 26, 2026

5  out of  5
rating by Paige Gillespie
"I was able to speak on the phone with Richard (who was very accommodating of my schedule) and get set up with my payment plan very quickly. He was very kind and helped explain my policies thoroughly"
We responded:
"Thanks, Paige, for the kind words! Glad it went well. Chad Kerr State Farm- KERR AGENCY"
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Jose Lopez

January 13, 2026

5  out of  5
rating by Jose Lopez
"Richard has been great help, made the process quick and easy."
We responded:
"Thanks Jose. I am glad you had a great experience! Chad Kerr State Farm-KERR AGENCY"
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Stacey Ramirez

December 31, 2025

5  out of  5
rating by Stacey Ramirez
"Very happy with the professional service and timely work done for my family."
We responded:
"Thanks Stacey! Chad Kerr State Farm-KERR AGENCY"
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Rylee Wittner

November 10, 2025

5  out of  5
rating by Rylee Wittner
"I just talked to Sarah (not sure if I spelled that right) on the phone to get a quote. The customer service was great, and the price for coverage was amazing!"
We responded:
"Thanks Rylee! Yes, you spelled it right by the way. :) Chad"
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PiliG

November 10, 2025

5  out of  5
rating by PiliG
"Richard Kerr , did an absolute amazing job helping me out got my quote and my insurance ready at a low rate all within 20minutes he was truly great"
We responded:
"Welcome! Chad Kerr State Farm-KERR AGENCY"
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Kyle Kohl

November 6, 2025

5  out of  5
rating by Kyle Kohl
"Best insurance interactions I have ever had. They give a shit and are easy to get in contact with"
We responded:
"Welcome back to the KERR AGENCY! Chad Kerr State Farm-KERR AGENCY"
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T Holstege

October 29, 2025

5  out of  5
rating by T Holstege
"Such an easy process! Very pleased with the price I got! Did a couple quotes and this was the cheapest and best policy."
We responded:
"Thanks for the 5-star review! Welcome to the KERR AGENCY! Chad Kerr"
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Sarah Forman

October 8, 2025

5  out of  5
rating by Sarah Forman
"Helped get the lowest price for everything kept me up to date on everything so helpful"
We responded:
"Thanks Sarah for the feedback. Please let us know if you have any questions! Chad Kerr State Farm-KERR AGENCY"
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Kathleen Dunbar

October 3, 2025

5  out of  5
rating by Kathleen Dunbar
"Richard was very knowledgeable, efficient and very helpful. I really enjoyed working with him as he got back to me very quickly and helped my daughter too. I am very glad I was able to stay with State Farm even with moving to another state. Thanks again Richard and State Farm!"
We responded:
"Thanks Kathleen! I think Richard is great too! Chad Kerr State Farm-KERR AGENCY"
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Eve Hill

October 2, 2025

5  out of  5
rating by Eve Hill
"My brother referred me to Chad for auto insurance. Not only did he discuss auto insurance with me but he discussed life insurance which is very important and I appreciate that. He was very patient and answered all my questions with no issues. SATISFIED CUSTOMER"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Chad Kerr THE KERR AGENCY"
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Karen

October 1, 2025

5  out of  5
rating by Karen
"I've been with this office for almost 25 years & hands down they have the best & kindest staff. They really care. They've always handled requests & claims timely & look hard to maximize discounts."
We responded:
"Thank you, Karen! We appreciate your business over the years, and we do love a good discount!"
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Kate Vander Vennen

October 1, 2025

5  out of  5
rating by Kate Vander Vennen
"This agency is top notch! I’ve had their coverage for over 25 years and would never think of switching to a different agency. There are several other SF agencies that are closer to where I now live, but I stay with the Kerr agency due to their service. They always quick to respond and willing to answer any questions I have. 100% recommend!"
We responded:
"Thanks Kate! We appreciate your business and loyalty! Chad Kerr State Farm-KERR AGENCY"
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Randy Le

September 25, 2025

5  out of  5
rating by Randy Le
"Richard was easy to work with! Quick and seamless process and transition to State Farm!"
We responded:
"Thanks Randy! Glad your experience was smooth! Chad Kerr State Farm-KERR AGENCY"
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Diane Schwaiger

September 22, 2025

5  out of  5
rating by Diane Schwaiger
"Kerr Agency has always been open and honest about premiums. They are also very helpful and knowledgeable. Sarah truly gives you personalized service!"
We responded:
"Thanks Diane! We appreciate your business and loyalty to the KERR AGENCY. I agree Sarah is great! Chad Kerr THE KERR AGENCY"
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Lorraine Grand Valley University

September 17, 2025

5  out of  5
rating by Lorraine Grand Valley University
"Really great office to work with. Helps me a lot."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the KERR AGENCY If you ever have any questions or need assistance, we’re here to help! Chad Kerr State Farm-KERR AGENCY"
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Kendra Burgess

August 29, 2025

5  out of  5
rating by Kendra Burgess
"Great communication, didn’t pester me during the waiting period of my decision making."
We responded:
"Thanks Kendra for the kind words! We try not to pester our clients. :) Chad Kerr State Farm- KERR AGENCY"
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Dan Valdez

August 22, 2025

5  out of  5
rating by Dan Valdez
"Great service, great support, great team!"
We responded:
"Thanks Dan! Chad Kerr "
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Grace Ishimwe

August 21, 2025

5  out of  5
rating by Grace Ishimwe
"After a decade of being insured with State Farm, I found myself hesitant to continue my relationship with the company. However, I recently had the pleasure of working with an exceptional agent named Richard, who not only restored my faith in State Farm but exceeded all of my expectations. He genuinely cared about my concerns, took the time to listen to my needs and understand my frustrations and ultimately found me a better and more reasonable price that I didn't think was possible given my previous experiences. Thanks to Richard, I now feel like a valued member of the State Farm family again. I've regained my trust in both the company and its agents. If you're considering State Farm or looking for an agent who truly goes above and beyond, I highly recommend reaching out to Richard."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Chad Kerr State Farm-KERR AGENCY"
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Cody Sobczak

July 11, 2025

5  out of  5
rating by Cody Sobczak
"Great , friendly , fast and efficient service. Highly recommend Richard !"
We responded:
"Thanks Cody for the review! Chad Kerr State Farm- KERR AGENCY"
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Merissa Henry

May 28, 2025

5  out of  5
rating by Merissa Henry
"Richard was so kind and helpful in helping me get insured! 😊 Super quick and easy process as well. I’m so glad I made the decision to get auto insurance with them!"
We responded:
"Thanks Merissa! I am glad you had a great experience with Richard and our agency! Chad Kerr KERR AGENCY-State Farm "
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James Ferguson

May 9, 2025

5  out of  5
rating by James Ferguson
"I been with them for 15 year or so and I must say they have great customer service and anytime I need them they we always their top-tier customer service genuine great people highly recommend to anybody ❤️"
We responded:
"Thank you James for your 5-star review! My State Farm team and I are happy to be your good neighbor! Chad Kerr KERR AGENCY-State Farm"
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max Vansledright

May 9, 2025

5  out of  5
rating by max Vansledright
"I stopped in to set up a auto policy and spoke with Richard Mead he made the process very easy and I enjoyed speaking with him. They offered great coverage at a good rate and I was able to also set up renters and motorcycle insurance with them the process was easy and fast. Would definitely recommend them to my family and friends."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Chad Kerr KERR AGENCY-State Farm"
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Qeby

May 7, 2025

5  out of  5
rating by Qeby
"Very friendly and patient. Was willing to explain stuff I was a bit confused on."
We responded:
"Thanks for the 5-star review! We are glad we could help! Chad Kerr State Farm-KERR AGENCY"
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Rachel Six

April 23, 2025

5  out of  5
rating by Rachel Six
"Excellent customer service. Quick to respond to questions and very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with the KERR AGENCY. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Chad Kerr State Farm-KERR AGENCY"
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Alaiyah Carpenter

April 14, 2025

5  out of  5
rating by Alaiyah Carpenter
"Great Service!"
We responded:
"Thanks for the 5 star review! Chad Kerr State Farm-KERR AGENCY"