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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaclyn Stanitzek

March 12, 2024

5  out of  5 rating by Jaclyn Stanitzek
"Timely responses! Great service"
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Marilyn Bolden

February 26, 2024

5  out of  5 rating by Marilyn Bolden
"I absolutely LOVE St Farm's representatives. They are always very helpful no what I may need or ask. Specifically Kayla and Sarah. I can't say enough about how genuine and helpful they are. I've had many offers to join other insurance agencies but why fix something that is not broken. All insurance companies worth their salt are pricey. I'd rather pay for an outstanding and reputable company like St Farm because I understand exactly what I am getting. I also take comfort in knowing that my family is well taken care of. Shout out to the Kerr Agency St. Farm for a job well done! God Bless you all"
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Daisy Hayes

January 24, 2024

5  out of  5 rating by Daisy Hayes
"Going above and beyond to ensure happy customers. Aleta you hold the key to the secret of customer service. Elated there's still your gems in this world. No machine will ever replace the feeling you give knowing your customers are cared for! Hands down Kerr is where you wanna be!"
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Lynn Jackson

January 17, 2024

5  out of  5 rating by Lynn Jackson
"Aleta was soooo helpful, personable, and efficient! Fantastic customer service, always."
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Cody & Laura Helsley

January 17, 2024

5  out of  5 rating by Cody & Laura Helsley
"The Kerr Agency has been an amazing place to work with! They have helped us in our time of need. We were with USAA after the tornado of Aug 23, USAA was horrible. Do not recommend USAA they do not back their military/veterans. My family, the Nawara Family has used the Kerr agency for over 20 years and now we are following in their foot steps. When making claims in the past they have been on top of ensuring we knew what was going on every step of the way. Ensuring we were safe and helped with any need. When we went back to them, Sarah was on it to ensure we have the coverage we needed and made it super easy for us to move over. I would recommenced working with them as soon as possible to save money as well. They were cheaper than USAA as well. You can not go wrong using them for your insurance needs! They make you feel like family and they care about your family it isn't the pass around game like it was with USAA. USAA contracted us out to a 3rd party for the Tornado damage and it was hell for us. We had already been through a tornado why do we want to have to fight to get our home fixed."
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Theresa Wolter

January 17, 2024

5  out of  5 rating by Theresa Wolter
"Working with Kayla has been awesome! She’s responsive, kind, and super helpful. I always feel like I’m in great hands, and I’ve had better coverage at lower rates since switching to the Chad Kerr Agency. Highly recommend working with this team!"
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Jessica Marsman

January 16, 2024

5  out of  5 rating by Jessica Marsman
"No matter who answers the phone, you will receive excellent service. Super helpful in answering questions. Appreciate all the staff at the Kerr Agency!"
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Barbie Haughton

January 16, 2024

5  out of  5 rating by Barbie Haughton
"I have been insured with the Kerr Insurance Agency for years and have been very pleased with them. They have always been very helpful with any questions I may have.Their staff is vey knowledgeable."
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Amanda Spicer

January 11, 2024

5  out of  5 rating by Amanda Spicer
"Sarah Lake is a Fantastic agent! Very knowledgeable and ALWAYS willing to help! You will never find a better agency than The Chad Kerr Agency."
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Jennifer Partridge

January 11, 2024

5  out of  5 rating by Jennifer Partridge
"Top notch service and friendly staff. So happy I switched to Kerr Agency."
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Katie Grover

January 9, 2024

5  out of  5 rating by Katie Grover
"I had such a good experience getting a quote for my auto insurance. It was very timely and efficient !!"
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Olivia Robinson

December 5, 2023

5  out of  5 rating by Olivia Robinson
"I have been with the Kerr agency my whole adult life! They have been fantastic with all of my insurance needs for life, home and auto. Sarah Lake is the absolute BEST around! She is always so patient and kind when I have questions. 10/10 would recommend!"
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Stacy Cronkhite

November 6, 2023

5  out of  5 rating by Stacy Cronkhite
"Great place been with State Farm for 20 plus yrs and they always are very helpful especially Sara Lake."
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Logan Johns

October 31, 2023

5  out of  5 rating by Logan Johns
"Phenomenal team-- professional and fun atmosphere. This crew made insurance fun! Special shout out to Noah who got me set up right!"
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Brianna Skibicki

October 30, 2023

5  out of  5 rating by Brianna Skibicki
"I spoke with Noah a licensed representative at The Kerr’s office and he provided amazing service! I was able to get more coverage at a lower price. I can’t recommend this office enough!!!"
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Luiggi Lopez

October 30, 2023

5  out of  5 rating by Luiggi Lopez
"Noah Archer was so attentive and met every need I had for insurance. Was very clear and honored my time!"
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Jonathan Gish

September 24, 2023

5  out of  5 rating by Jonathan Gish
"I have been with this agency for about 15 years for all my insurance needs. If you like working with people that know what they are doing and do it quickly the agents here are amazing."
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Lisa Hertz

September 22, 2023

5  out of  5 rating by Lisa Hertz
"We have been with the Kerr agency for over 25 years and always get amazing help and service. Kayla is a rockstar!"
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Paul Reeder

September 18, 2023

5  out of  5 rating by Paul Reeder
"Five stars, always a pleasant experience."
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laura sare

August 12, 2023

5  out of  5 rating by laura sare
"The customer service is honestly the absolute best I have ever received!!"
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FELIX RAMOS

July 31, 2023

5  out of  5 rating by FELIX RAMOS
"I’ve known Sarah for a number of years now, and she always goes out of her way to help and to save me money great service!!!!"
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Kent Sinclair

June 29, 2023

5  out of  5 rating by Kent Sinclair
"I work with Kayla at the Kerr agency and things could not be easier. She’s effective to work with asynchronously and we rarely need to jump on a call when making changes or adding coverage."
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Gordon Baylis

June 5, 2023

5  out of  5 rating by Gordon Baylis
"Today, My Wife and I had an appointment with Sara to go over our coverage for our two cars. Sara was able to get us a saving of $1200. a year with full coverage on both vehicles. We thank her for getting and explaining our auto insurance coverage. We are very happy with how everything went today. I had a good visit with Chad Kerr too. I can recommend Sara and Chad for any of your insurance needs. Thanks , Gordon & Lori B."
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Mark May

May 9, 2023

5  out of  5 rating by Mark May
"Excellent customer service and great to work with! If you are looking for insurance the Kerr Agency is the place to go!"
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Stacy Jonio

May 9, 2023

5  out of  5 rating by Stacy Jonio
"The Kerr agency is the best! All of the staff in the office provide great service. They go the extra mile to ensure you are well taken care of. Definitely recommend!"